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Design for Diversity & Inclusion

Dates: Wednesday 21st and Thursday 22nd of September

Place: University of Oulu @ Galaxy Room in Tellus, Linnanmaa

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Who: Vasiliki Mylonopoulou

Presentation: Presentation of the course

Do you sometimes feel that this world is not built for you?

Our world is designed under the assumption that there is an average user, customer, patient, or student. This leaves most of us struggling with average buildings, services, and products that fit no one. This “average” does not need to be transferred into the digital environment. Through our past mistakes, we can learn how we can design a digital society to be more accessible and more aware of its inaccessibility which recognizes and addresses gradually.


Diversity is not just about disability! It includes gender, language, culture, and our physical and mental abilities that can vary from person to person or even from day to day in the same person.

Design for Diversity & Inclusion
1 credit course for Ph.D. and Master's students of the University of Oulu.


If you are working with designing, building, or studying technology and you are interested in having an introduction to diversity and inclusion in the context of designing technology then this course is for you. No prior knowledge of the design process is needed.

Learning outcomes

After the end of the course, the learners will be able to

  1. Understand and apply the basics of the design process based on Human-computer interaction and interaction design fields in relation to Person-Centric Healthcare.

  2. Understand and reflect on basic concepts of inclusive design, e.g. ways people are diverse, preconceptions, discrimination, exclusion, and consequences of exclusion in design in the physical and digitalized world – e.g., discrimination by AI

  3. Recognize inclusive designs and the difference to universal design.

  4. Understand and reflect on inclusive design as an inherent part of the design process - instead of a good to have feature.

  5. Get familiar with, reflect on, and apply methods that increase empathy in design toward people different from the designer

    • Reflect on the limitations of the methods

    • Apply them in the design context of the digital technology

    • Experience how it is to design for people’s diversity.


For the course to be meaningful:

Who can participate

The course is designed for Ph.D. students/researchers, however, master’s students, interested in the subject, can also participate.

  • We can accept 20 people.

  • You can register at 

  • Registration is not obligatory but registered people are prioritized and accepted on a first come first serve basis.

More questions? Contact me (Vasiliki) at

For the 1 credit

For those who want to take the credit

  1. Reflect on the 3 most important things you learned in this course. You can use the pre-course assignment to structure your reflection. What did you learn? Did you change your mind on something? Why this learning was important to you? (max 700 words)

  2. In addition, answer these questions (max 700 words)

    1. How do you perceive diversity? Now in relation to before the course. Is there any difference? Why there is/isn’t a difference? 

    2. How do you perceive disability? You can base your answer on the different definitions. Is it some definition you agree with more than others or maybe a combination of them? You can take a look here if needed:  


Day 1: Wednesday 21st of September                                                                                                                          


09.00 - 9.15 

9.15  - 9.45
9.45 - 10.45
10.45 - 11.00
11.00 - 11.30

11.30 - 12.00
12.00 -13.00
13.00 -13.30
13.30 - 14.00


Discussion Stations (Group discussions)
Human-Computer Interaction and the Patient-Centric care
A design process in detail

Discover – Create a persona
Workshop: Define – Create a scenario & define the problem
Presentation and wrap up

Related material

Person-centric care &
HCI introduction

The design processes

Some tools you may find useful in the practical part


Day 2: Thursday 22nd of September                                                                                                                            


9.00 - 10.00
10.00 - 11.30
11.30 - 12.00
12.00 -13.00
13.00 - 13.30
13.30 - 14.00


Diversity and Technology

Normal, AI and the digital society
Experience the “other”
Discussion on Empathy 
Wrap up & details about the one credit

Related material

Diversity and Inclusion

How do we design our digital society 

User research and other tools for inclusive design

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